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Switchplace Named to Dallas 100™ by SMU’s Cox School of Business

Woman-owned corporate housing company in Dallas named among the top 100 fastest-growing private companies in North Texas

Dallas, Texas (PRWEB) November 06, 2015

Switchplace, a global temporary housing company headquartered in Dallas, Texas, is honored to be recognized as one of the 100 fastest-growing private companies in North Texas by the Caruth Institute for Entrepreneurship at Southern Methodist University’s Cox School of Business. To qualify for the Dallas 100™, companies must meet a number of criteria based on their location, sales history, legal status, credit report and character.

“We are delighted to be named to the Dallas 100™ as one of the fastest-growing private companies in North Texas,” says Tammy Gillespie, President and CEO. “Our dedicated team members have fueled our continued growth, and we are excited about what the future holds for Switchplace.”

For 25 years, the Caruth Institute has annually ranked the top 100 Dallas entrepreneurial companies based on sales growth and absolute dollar growth over the previous three years. This year’s program examined sales from over 300 companies for 2012 to 2014, the last year for which complete data is available. Switchplace has experienced significant growth over the past three years and has expanded its global operations by opening offices in Singapore (APAC) in May 2014 and London (EMEA) in May of 2015.

About Dallas 100™
Dallas 100™, co-founded by the Caruth Institute, honors the ingenuity, commitment and perseverance of the fastest-growing privately held entrepreneurial businesses in the Dallas area. According to Caruth Institute data, this year’s winning companies collectively generated $3.6 billion in sales in 2014, and grew at an average annual growth rate of 91 percent per year for each of the last three years.

About Switchplace
Switchplace is a global temporary housing company that provides transitional accommodations and related services to support businesses and their employees during relocation, business travel, temporary assignments and a variety of project-related needs. Founded in 1998, the certified woman-owned business continues to customize and expand its offerings to meet the changing needs of corporations and relocation management companies. Switchplace has locations in the Americas, Singapore (APAC Region), and London (EMEA Region). Switchplace has experienced significant growth over the past three years and has appeared in the prestigious Inc.5000 for three consecutive years.

For more information visit switchplace.com.

The Importance of Accurate Data: Reflections from the Forum for Expatriate Management Americas Summit 2015

by Bart Blackwell, Business Development, Switchplace

Last month I attended The Forum for Expatriate Management Americas Summit in San Diego, California. My week was filled with great weather, meetings with others in the industry, and learning new trends in global mobility. I attended a session titled “Understanding the Value and Importance of Measuring ROI for Your Global Mobility Strategy” presented by Kelly West of Xerox. I had a few great takeaways from that session on why data in this industry is so important.

Ms. West shared so much about the importance of ROI. A company cannot determine its true value with out knowing its ROI. Many companies usually find out the hard way that their value is not as good or big as thought during a down market or a bad business quarter for that particular business. Finding out your ROI all comes down to having data. Data tells a company everything. But- more importantly than having the data is having accurate data. Surprisingly enough, so many companies fail at this, and even the companies that do collect the data fail to unitize it.

We learned the three basic principles when using data are:
1. Collection
2. Strategics
3. Execution

All data needs to be measured and what metric system a company uses to measure this information is crucial. In return, this allows proper strategy which also allows a company to accurately spend. At the end of the day, knowing the right amount of money a company spends needs to be as accurate as possible or a matter of over spending or misusing money can profoundly affect a businesses foundation.

And it ALL starts with accurate data.

Another issue that influences the value of data and being able to measure ROI is finding and keeping talented employees. A major problem that occurs is determining when to promote and how to promote an employee. For example- a company has an employee who is doing great and going beyond expectation. So, usually that employee not only expects a raise but wants to be promoted. So, the company does this. However, now there is a problem because that employee has a little more workout load or responsibility but is now doing a job that they are not as successful at. In the meantime the company sometimes hires another employee or moves an employee to cover the newly promoted employees old job and they end up not doing as good of a job as the newly promoted employee was doing. So, now you have two mediocre employees instead of one great one. Then usually the promoted employee moves on or is let go and then you have to search to find a qualified replacement. This is a continuing problem that companies face and it keeps companies in a constant need to find talent and reliable employees to keep the foundation of the companies structurally sound.

We learned that only around 10 percent of companies measure ROI, and unfortunately less than that have the right accurate data. At Switchplace, we are continuing to find ways to collect accurate data and use it to assess our ROI in many different areas. Now that we know more about the importance of data, this session will spur us along to continue to grow in this endeavor.

About The Forum for Expatriate Management (FEM) Summits

FEM holds annual Summits in international destinations within the Americas, APAC and EMEA regions. These events are a key opportunity for the global mobility and HR community to meet with peers, network with suppliers and discuss the latest developments. The format is simple and successful. A full day’s conference, coupled with an exhibition allows those involved in assignee placement to discover what’s happening on a strategic level, as well as spot current trends backed by research. For more information, visit the FEM website.

About Switchplace
Switchplace is a global temporary housing company that provides transitional accommodations and related services to support businesses and their employees during relocation, business travel, temporary assignments and a variety of project-related needs. Founded in 1998, the certified woman-owned business continues to customize and expand its offerings to meet the changing needs of corporations and relocation management companies. Switchplace has locations in the Americas, Singapore (APAC Region), and London (EMEA Region).  Switchplace has experience significant growth over the past three years and has appeared in the prestigious Inc.5000 for three consecutive years.  For more information visit switchplace.com.

Property Testimonial: Dublin, California

We are proud to receive an email with these encouraging words from one of our properties in California!

“I am very impressed with how prompt and professional all the correspondence has been with you on the behalf of Switchplace. It is truly a pleasure to be doing business with you!”

-Amber Clausen, Assistant Manager
Waterford Place Apartment Homes
Dublin, California

Switchplace Wins 2015 Gold Service Award at Cartus Global Conference

Tammy Gillsepie, President and CEO, and Kelly Wicker, Managing Director, with the Cartus Gold Commitment to Excellence Award

Tammy Gillsepie, President and CEO, and Kelly Wicker, Managing Director, with the Cartus Gold Commitment to Excellence Award

(Boston, MA) October 6, 2015- Switchplace, a global temporary housing company that provides transitional accommodations and related services to support businesses and their employees during relocation, business travel, temporary assignments and a variety of project-related needs, is proud to receive a Gold Commitment to Excellence Award at the 2015 Cartus Global Conference in Boston, Massachusetts. This award is presented each year to corporate housing providers that achieve the highest levels of customer service and overall satisfaction service results. The Gold Award recognizes network members who achieve between 92% and 94.9% overall favorable service results based on guest surveys administered by Cartus.

“We could not be more proud to win the Gold Commitment to Excellence Award,” says Tammy Gillespie, President and CEO of Switchplace. “This recognition that celebrates our top-notch customer service could not have been possible without the continued effort of our incredible Switchplace team.”

The Cartus Awards Banquet was held on October 5, 2015 as part of the Cartus Global Network Conference at the Sheraton Hotel in Boston. This was a fun-filled night as Switchplace was honored among many other industry leaders that have delivered exceptional customer service, made extraordinary contributions in their communities, and have improved service to Cartus.

About Switchplace
Switchplace is a global temporary housing company that provides transitional accommodations and related services to support businesses and their employees during relocation, business travel, temporary assignments and a variety of project-related needs. Founded in 1998, the certified woman-owned business continues to customize and expand its offerings to meet the changing needs of corporations and relocation management companies. Switchplace has locations in the Americas, Singapore (APAC Region), and London (EMEA Region).  Switchplace has experience significant growth over the past three years and has appeared in the prestigious Inc., 5000 for three consecutive years.  For more information visit switchplace.com.

Switchplace Introduces Bart Blackwell, Business Development

October 1, 2015, Dallas, Texas: Switchplace announces the addition of Bart Blackwell. Bart Blackwell has recently joined the Switchplace team to provide National Business Development support. A graduate of The University of Oklahoma, Mr. Blackwell earned a Master’s Degree in Sports Medicine and in addition to development responsibilities at Switchplace, Bart owns and operates a fitness organization. Mr. Blackwell brings a unique blend of experience in business development, planning and an entrepreneurial spirit that will allow him to provide our clients a comprehensive service package combined with personal oversight. Bart resides in Houston, Texas with his wife Christina, son Jackson and daughter Kennedy.

About Switchplace
Switchplace is a global temporary housing company that provides transitional accommodations and related services to support businesses and their employees during relocation, business travel, temporary assignments and a variety of project-related needs. Founded in 1998, the certified woman-owned business continues to customize and expand its offerings to meet the changing needs of corporations and relocation management companies. Switchplace has locations in the Americas, Singapore (APAC Region), and London (EMEA Region).  Switchplace has experience significant growth over the past three years and has appeared in the prestigious Inc., 5000 for three consecutive years.  For more information visit switchplace.com.

 

Switchplace Announces Team Member Promotions

October 1, 2015, Dallas, Texas:  In conjunction with the announcement of our new Leadership Team, Switchplace is proud to share details of the following managerial promotions.

Andrew Cramer, Client Operations Manager
Diana Hernandez, Guest Services & Leasing Team Manager
Pamela Mondy, Guest & Vendor Services Team Manager
Taza Potter, Service Delivery Team Manager
Pam Warren, Account Manager

“The new additions to our Management Team will elevate our reputation of reliability and quality service to the corporate housing industry,” says Tammy Gillespie, President and CEO. “These team members have shown dedication, ingenuity, and motivation and continue to focus on improvement in the guest service experience.”

The newly structured management team has over 20 combined years of corporate housing and relocation management experience. The members of this team will provide tactical day-to-day supervision of the Switchplace service delivery team in Dallas, TX.

About Switchplace
Switchplace is a global temporary housing company that provides transitional accommodations and related services to support businesses and their employees during relocation, business travel, temporary assignments and a variety of project-related needs. Founded in 1998, the certified woman-owned business continues to customize and expand its offerings to meet the changing needs of corporations and relocation management companies. Switchplace has locations in the Americas, Singapore (APAC Region), and London (EMEA Region).  Switchplace has experience significant growth over the past three years and has appeared on the prestigious Inc. 5000 List for three consecutive years.  For more information visit switchplace.com.

New Leadership Team Announced for Switchplace

Thursday, October 1, 2015 (Dallas, Texas): Switchplace is pleased to announce and introduce the members of our Leadership Team. This announcement follows the news of our newly named President and CEO, Tammy Gillespie, last month.  The members of our team bring more than 120 years of experience in the corporate housing industry, and under the direction of the team Switchplace is uniquely suited to continue to grow, while continuing to provide our clients and guests a customized, full service experience throughout the world.

Tammy Gillespie – President & CEO
Tammy founded Switchplace in 1998 and has remained a constant source of motivation to our team to continue to innovate our industry. Tammy’s leadership strategy focuses on the development of client and guest centric programs that fuel our growth and enhance the services provided by Switchplace around the globe. Her dedication and passion bring inspiration to the entire Switchplace team to continue to strive to build a global brand, focused on providing unique, customized corporate housing options to meet the needs of our valued client base. Tammy currently splits her time between Houston and Dallas and enjoys her spare time with her three children, Gabby, JoJo and Kade.

Doris Kampf – Executive Vice President, Global Sales
Doris has more than 25 years of experience in the industry including successful development and management of many Fortune 500 clients.  In addition, Doris’ dedication has propelled Switchplace to a position in the Inc. 5000 Fastest Growing Companies over the last three years. In her new role, Doris will be responsible for expansion of client development activities, as well as continuing to orchestrate programs focused on strategic growth to fuel our global expansion. Doris and her husband Michael reside in Houston, Texas.

Cindy Kerr – Executive Vice President, Operations
Cindy joined Switchplace three years ago and brings 13 years of comprehensive operational and client management expertise to the Switchplace leadership team.  Cindy’s formal education includes earning an MBA in Business Strategy in 2002. Cindy’s focus will be strategic oversight of global client operations and development of initiatives dedicated to the execution of corporate goals related to client satisfaction, business development and expansion opportunities. Cindy and her husband Paul reside near Dallas, Texas.

Melissa Willmarth – Executive Vice President/Controller
As the newest member of our leadership team, Melissa is a CPA and earned her Master’s Degree in Accounting. Melissa will strengthen Switchplace by bringing her expertise in tax accounting and financial analysis. Melissa will work with the leadership team on development of initiatives and strategies to ensure Switchplace is equipped to meet the financial and analytical demands of our industry.  In addition to her position at Switchplace, Melissa is a co-founder and CFO of “Bridges that Unite”- a non-profit organization whose mission is to alleviate poverty through education. Melissa and her husband Doug live in McKinney, Texas along with their five children.

Kelly Wicker – Managing Director of Strategic Alliances, Supply Chain & Guest Services
Kelly joined Switchplace in 2011 with diverse experience in the industry which spans over 19 years and includes proficiency in multiple disciplines of corporate relocation, corporate temporary housing, and multi-family housing. During her tenure within the industry, Kelly has combined her extensive operations, process and policy development, supplier management and leadership skills to deliver an exceptional experience for each and every guest. Kelly oversees service excellence, strategic supplier relationships and vendor management for Switchplace. Kelly resides in Dallas, Texas.

Jose Vargas – Director of Accounting
Jose will continue to serve the organization with responsibility of oversight of all accounting, reporting, and reservations management initiatives. Jose has been with Switchplace for almost 16 years, and also serves as the corporate office manager ensuring Switchplace systems and infrastructure meet the growing demands of our clients and industry. Jose’s experience in all aspects of our industry will continue to bring strong financial accountability to Switchplace. Jose lives in Dallas, Texas.

Lori Conroy – Marketing Director
Lori has more than 12 years of experience in the corporate housing industry. During her tenure in the industry Lori has developed expertise in Supplier Management, Project Management and Marketing. Lori will continue to be active in Corporate Housing Providers Association and will also guide Switchplace activities in recruitment, travel management, and management of all Switchplace social media strategies. Lori resides in Leesburg, Virginia with her husband and daughter.

About Switchplace
Switchplace is a global temporary housing company that provides transitional accommodations and related services to support businesses and their employees during relocation, business travel, temporary assignments and a variety of project-related needs. Founded in 1998, the certified woman-owned business continues to customize and expand its offerings to meet the changing needs of corporations and relocation management companies. Switchplace has locations in the Americas, Singapore (APAC Region), and London (EMEA Region).  Switchplace has experience significant growth over the past three years and has appeared on the prestigious Inc. 5000 list for three consecutive years.  For more information visit switchplace.com

I Need a Two BHK- Reflections from a Recent Corporate Housing Trip to India

By Cindy Kerr, Managing Director, Client Services at Switchplace

If you have been in the temporary housing or relocation industry for at least as long as I have (13 years) then you have heard this before- “I need a Two BHK”.  If you are new to relocation, the acronym BHK refers to B-Bedroom, H- Hall, K- Kitchen, and the number in front of the B is how many bedrooms. In corporate housing, we are asked daily for a “Two BHK” or a “One BHK” depending on the need of the employees we relocate around the world.

But before we can place one of our guests in a two BHK, we need to find them. I decided to venture off, in search of a long list of suitable accommodations for our guests and clients who need to have temp housing in India.

The planning for a trip to India, starts at least two months in advance, after gathering the list of the cities I needed to visit, my scheduled days in country is at 16 days.  Equipped with freshly updated childhood immunizations, Malaria medication and a travel VISA, I leave Dallas with my next stop scheduled in 27-hours in Mumbai, India.  Mumbai was a stopover on the way to Bangalore.

Bangalore is known as the Silicon Valley of India and is home to 16 million people and by far the worst traffic that I encountered during my time in India.   The rapid growth of Bangalore over the past decade has led to large settlements of “slums” (where families reside who live below India’s poverty line which is equivalent to $360 US per year.)  The traffic is dense and unforgiving and causes air quality concerns. Anyone relocating to Bangalore needs to understand that no matter what you read or study, it will not prepare you for life in Bangalore. 

Library Bangalore

Library in Bangalore, India

street scene bangalore

This is sad but a common street scene in Bangalore. Per the Delhi Financial Times, to get the infrastructure in India on par with the rest of the world it would require $350 trillion U.S. Dollars. Growth over the last 15 years has crippled them because of corruption in government. They only move 1/4 of their waste, and the rest just gets swept into piles in the streets towering over 7-8 feet high.

Bangalore

Cows on the streets of Bangalore, India

Temporary Housing in Bangalore is not plentiful, but is available. The landlords were anxious to show me what they had and were welcoming and everyone invited me to share a meal with them or enjoy tea. I saw what looked like a “C” level corporate apartment with sparse furnishings, and sat in my first traffic jam caused by the cows that roam the streets and sidewalks in India.

Three days later, I board a plane for Hyderabad. Hyderabad is home to the youngest and most well educated population in India.  14.5 million Inhabitants live here and behind the walls of “Mind Space” are skyscrapers that advertise the names of multi-national firms such as Facebook, Yahoo, Google and General Electric.

Mind Space

View from the Westin Mind Space Hyderabad

corporate headquarters hyderabad

View of the corporate HQs located in Mind Space complex from the Westin Mind Space Hyderabad

motorized rickshaw to starbucks

Motorized Rickshaw that drives guests around Mind Space complex where I hitched a ride to the Starbucks!

It was in Hyderabad that I finally saw my first Two BHK. Temp Housing in India in most locations consists or renting an air-conditioned bedroom and bath and sharing a communal living space, hall and kitchen. A Two BHK consists of a suite of two bedrooms and one bathroom that are private, along with a shared hall and kitchen area.   With a better understanding of the standards in India and after two full days of apartment tours and one weekend day spent by the pool, I leave for Ahmedabad.

Ahmedabad – home of industrial giants such as Ford, Caterpillar and the Indian automaker Tata, was the most remote of my locations and temporary accommodations are sparse and not readily available. Almost everything I see for two days is a shared accommodation 1 BHK, 2 BHK and even some 3 and 4 BHK units.

Ahmedabad offers very few hotel or dining options that cater to American tastes, for three days I subsist on cashews and almonds from the mini-bar and a lot of sparkling water. Ahmedabad in in a “dry county” in India so no wine is sold anywhere in the city, power outages are frequent, which resulted in my almost losing contact with my life at home. Glad to be leaving Ahmedabad and the 119 degree heat and smog, I rush to the airport and connect back through Mumbai into Chennai.

Chennai is also an industrial area housing auto plants and a technology corridor. Chennai is much more westernized and has a higher standard of living than Ahmedabad or even Bangalore. I locate an Apple Store (for a new lighting cable for the iPad), a Starbucks, and a Hard Rock Café in the mall near my hotel. Equipped with caffeine, and gifts for my colleagues I return to the hotel for a few down days by the pool. After some personal time to recharge, I set out to see what we can expect in Chennai. Chennai offers the best mix of homes and apartments. I meet our Partner in India and we embark on three days of tours in and around this area, seeing some gorgeous ocean side villas that are rented to the many English, Japanese, Australia, Canadian, and American expats who make their homes on the shores of the Bay of Bengal. There is an American school in Chennai and I see several American citizens as I visit neighborhoods throughout Chennai.

bay of bengal

Bay of Bengal

Reflections: 16 Days after touching down in India, I travel back to Delhi and spend the afternoon in the United lounge waiting for the plane that will bring me back to Dallas. Airports in India are a myriad of check points all manned by soldiers who carry machine guns. Each flight requires at least five or six security checks and a lot of questions as to why I am in India. There are no signs and no one to answer questions or guide you to what comes next.

The time finally comes to board that beautiful airplane back to the USA. (Yes, I said beautiful, I have never been so happy to see an airplane in my life.) On board, I get comfortable and have a glass of wine and set out for 19.5 hours of flying time back to Newark and then onto Dallas.

As I reflect on the last two weeks of my life I recall all of the emotions that I had experienced, I was frustrated, scared, overwhelmed.  I was in awe, saw humor, grandeur, and poverty.  I feel hungry and fearful to drink water or eat the food, I feel guilty about feeling that way, and grateful for my life.

I dealt with frustration of not being able to get help in hotels/restaurants, losing power and dealing with communication challenges.

Professionally, I know we can locate suitable, safe accommodations for guests, I know I can talk to people and share what I saw and experienced.  I also know that what we do is in the end all about setting expectations.

If you travel to India or accept an assignment there, don’t expect anything close to what you have at home, bring patience and a sense of humor, learn quickly to carry 100 Rupee notes ($1.39 US) and use them freely to get the assistance you need.  Get used to cows on the sidewalks (and understand that a classic American Cheeseburger is not made out of Texas beef, so steaks are out of the question ) and hire a great driver.  Take a back-up charger for everything you own, count on losing a little weight and request a 1 BHK, unless you want to become very good friends with your neighbors.

Switchplace Announces Tammy Gillespie as President and CEO

DALLAS, TEXAS (PRWEB) SEPTEMBER 15, 2015

tammySwitchplace, a global temporary housing company specializing in supporting businesses and their employees during relocation, announced today that as of July 1, 2015, Tammy Gillespie is the Dallas-based company’s new President and Chief Executive Officer. Also on that date Joe Gillespie, former President and CEO of Switchplace, concluded his time as an acting member of Switchplace.

“We thank Mr. Gillespie for his contributions to the company during his time with Switchplace,” says Tammy Gillespie, President and CEO. “I am honored and grateful to lead this company and our dedicated team. We provide outstanding corporate housing services around the world, and our personalized, unparalleled service will continue to thrive in the corporate housing industry.”

Tammy Gillespie is an accomplished leader, with 20+ years in the corporate housing industry. A graduate from Texas A&M University, she has been with Switchplace from the beginning as a founder of the company in 1998. For the last 17 years, Ms. Gillespie has brought a great mix of leadership and knowledge to Switchplace. Her dedication and passion will bring inspiration to the entire Switchplace team to strive for continued success and growth in the years to come.

About Switchplace
Switchplace is a global temporary housing company that provides transitional accommodations and related services to support businesses and their employees during relocation, business travel, temporary assignments and a variety of project-related needs. Founded in 1998, the certified woman-owned business continues to customize and expand its offerings to meet the changing needs of corporations and relocation management companies. Switchplace has locations in the Americas, Singapore (APAC Region), and London (EMEA Region). For more information visitswitchplace.com.

Switchplace on Inc. 5000 List for Three Consecutive Years

Switchplace Ranks No. 2990 on the 2015 Inc. 5000 with Three-Year Sales Growth of 117%

Dallas, TX August 19, 2015- Switchplace, a global temporary housing company that provides transitional accommodations and related services to support businesses and their employees during relocation, business travel, temporary assignments and a variety of project-related needs, is proud to announce its appearance on the 34th annual Inc. Magazine Inc.500|5000 list for the third consecutive year. This exclusive ranking of the nation’s fastest-growing private companies represents the most comprehensive look at the most important segment of the economy—America’s independent entrepreneurs. Companies such as Yelp, Pandora, Timberland, Dell, Domino’s Pizza, LinkedIn, Zillow, and many other well-known names gained early exposure as members of the Inc. 5000.

“We are honored to be a part of the distinguished Inc. 5000 list for the third consecutive year,” says Tammy Gillespie, President and CEO of Switchplace. “This recognition as one of the fastest-growing private companies in America could not have been possible without the extraordinary effort of our incredible Switchplace team. Over the last 17 years, we have built a reputation of continued growth through reliability and quality of service, earning the loyalty and trust of our partners, customers, and guests by delivering unparalleled temporary housing solutions around the world. ”

The 2015 Inc. 5000, unveiled online at Inc.com and with the top 500 companies featured in the September issue of Inc. (available on newsstands August 18 to September 22) is the most competitive crop in the list’s history. The average company on the list achieved a mind-boggling three-year growth of 490%. The Inc. 5000’s aggregate revenue is $205 billion, generating 647,000 jobs over the past three years. Complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, can be found at www.inc.com/inc5000.

“The story of this year’s Inc. 5000 is the story of great leadership. In an incredibly competitive business landscape, it takes something extraordinary to take your company to the top,” says Inc. President and Editor-In-Chief Eric Schurenberg. “You have to remember that the average company on the Inc. 5000 grew nearly six-fold since 2012. Business owners don’t achieve that kind of success by accident.”

Switchplace is proud to be honored among some of the most brilliant companies and entrepreneurs in America. We look forward to many more years of continued success and growth in the corporate housing industry. To view the complete Switchplace profile on the Inc. 5000 list, visit: http://www.inc.com/profile/switchplace.

About Switchplace
Switchplace is a global temporary housing company that provides transitional accommodations and related services to support businesses and their employees during relocation, business travel, temporary assignments and a variety of project-related needs. Founded in 1998, this certified woman-owned business continues to customize and expand its offerings to meet the changing needs of corporations and relocation management companies. Switchplace has locations in the Americas, Singapore (APAC Region), and London (EMEA Region). For more information visit switchplace.com.