Please visit our FAQs Page for answers to frequently asked questions.
For current clients and guests:
- If you have a question related to your reservation or stay during regular business hours (Monday – Friday, 8:30 AM – 5:30 PM CST), please call or email your Switchplace representative for assistance. If you are unsure who to contact, please visit our Contact Us page.
- If you have a non-life-threatening emergency after business hours, such as a disruption in utilities or a problem that if not addressed immediately may cause damage to property, please call our on-call representative at 1-888-571-6230.
For any life-threatening emergency, PLEASE CALL 911 IMMEDIATELY.