We’re in the business of providing temporary housing, which means helping guests feel as “at home” as possible. We want your employees to not only come away with a “wow” sentiment towards the Switchplace experience, but also to feel that their company went above and beyond to give them the best options possible. We don’t simply manage temporary housing, we work with our clients as partners to do what’s best for their employees, consultants, interns or anyone that requires a temporary accommodation.
We focus on accuracy and efficiency. We believe that fast is better than slow, and we constantly adapt our processes to make them more efficient. We embrace change when necessary, and do not fear questioning the status quo to improve what we do for clients.
We believe in creating meaningful relationships with our clients and guests through consistent communication, a charitable spirit, honesty, swift and patient conflict resolution, and pride in doing the right thing.
We expect only the best from those who lead us. Our leaders do not simply delegate; they participate in all aspects of what we do on a day-to-day basis. They lead by example and constantly strive to bring Switchplace to new heights, facilitating creative approaches to build and motivate the Switchplace team, and continually improve the services for our clients.
We continuously work to improve and define how we positively impact the happiness of our clients, the excellence of our process and the quality of our service delivery. The following statements are what separate Switchplace from the competition; they represent the actions, communications and processes that we believe engender loyalty and create positive, memorable impressions for our clients.